January 17, 2018

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Virtual Visits Available for ACMC Patients

It’s 8:00 am. Amy was coughing throughout the night and her throat is sore. She would like to stop by the clinic but with two little ones at home, it’s difficult to find a babysitter.

Allison is on the road for work and her eye is irritated. She thinks it might be pink eye, but she isn’t sure. You think you should have it looked at but would rather be treated by someone from your clinic.

Tom has had this rash since Sunday and it just isn’t going away on its own. He has meetings all day and you know you can’t make it in to see a doctor.

Whether we like it or not, life doesn’t slow down when we don’t feel well. That’s why Dr. Dave Ross and the medical team from ACMC Health felt it was important to provide patients with another option to receive care when they aren’t able to visit the clinic.

ACMC’s eClinic app is an online tool with access to care from an ACMC physician for common conditions.

Patients can use their phone, tablet or desktop to connect with a physician from wherever they are. “Virtual visits are becoming more common,” Dr. Ross said. “Smart phones have become a part of our culture. We use it to communicate, navigate, and for banking. So why not use it for health care?”

Today’s world is fast-paced and people need a way to get the care they need, when they need it. That’s why ACMC’s eClinic app aims to provide patients a diagnosis within 60 minutes of submitting an assessment between 8 am to 8 pm, 365 days per year. “Convenience is key,” Dr. Ross said. “This mean’s being treated from the comfort of one’s own home, or perhaps being treated at one’s desk and not having to miss work.”

Sheila, an ACMC patient, recently used the eClinic app when she had a sore throat and wasn’t able to make it to Urgent Care. “I was able to enter my symptoms and take a picture of my throat,” she explained. “The whole process took less than 10 minutes and was easy to use.”

Not only is ACMC’s eClinic app convenient, but patients also receive personalized care plans from Board Certified Family Medicine doctors: Dr. Dave Ross and Dr. Cassie Bulau. The app allows for virtual visits to be thorough, with the ability to include photos and video clips. The doctors can also order additional testing including lab and x-ray. “We’re looking at convenience, timeliness, quality, and cost-effectiveness, all of which make our patients experience better,” Dr. Ross explained.

In addition, Dr. Ross believes that the eClinic app will help with future health care needs. “We hope to provide more features that patients are looking for from our clinics,” Dr. Ross said. “As the app continues to develop, I believe we will be able to treat more and more conditions online.”

Whether you’re looking for online or in clinic care, ACMC is here to provide high-quality care, whether that be online or in the clinic. Find additional information at acmc.com.